Free Shipping Over $95

FAQ

SHIPPING COSTS

$2.25 for orders up to $10.00, $4.25 for orders from $10.01 to $39.99, $6.50 for orders $40.00 to $74.99.  FREE SHIPPING ON ORDERS OVER $75 so load up.

EXCHANGING PRODUCTS

We accept exchanges for products purchased from our website as long as the product is not visibly worn or damaged by the user within 60 days of purchase.  

Email Tristar@VolunteerTraditions.com.  Please include (1) your name, (2) address, (3) what item you purchased and (4) what item/color you would like instead. Then, mail the product to:  Volunteer Traditions 1004 8th ave. s. Suite 300 Nashville, TN 37203.  We will send you the replacement product as soon as original is received.

RETURNING A PRODUCT

Volunteer Traditions accepts returns on products made through the website within 30 days of purchase.  To return the product, please mail it to the following address with your receipt and a note that you would like to return the item:  Volunteer Traditions  1004 8th ave. s. Suite 300 Nashville, TN 37203

My email receipt lists the wrong shipping address for my order, how to I change that?

ASAP - email 1. your name and 2. the correct address to Tristar@VolunteerTraditions.com 

When will my order ship?

We ship U.S. Postal Service First-Class or Priority Mail.  Orders go out Monday, Wednesday, & Friday. On average, our orders arrive in 2-4 days depending on proximity to Nashville.

Where is my tracking number?

Tracking numbers will be sent via email upon our packing of the order. 

Can you expedite/overnight my order?

We cannot overnight/expedite orders unfortunately. Thanks for your patience, we’re a small business doing our best to take care of customers.

I haven't received my package yet, what should i do?

Check the tracking info on the link you received via email upon purchasing, the most common problem is the Post Office holding a package and problems are often fixed that way so please check with your local post office.

Do You Give Donations?

On occasion we are able to work with non profits on gift baskets. Please fill out our Donation Request Form.  All donations must be picked up from our Nashville office due to our company growing.

How do your products fit?

Check the following for a sizing chart - SIZING CHART

Can I change my order after it has been placed?
Maybe, as long as it has not yet been shipped. If you would like to change your order, please just contact us as soon as possible at Tristar@VolunteerTraditions.com

INTERNATIONAL SHIPPING?

Possibly…feel free to email us at Tristar@VolunteerTraditions.com with specific countries for international shipping rates.  Note that you can now purchase through our normal system to APO addresses.  Simply scroll to the bottom of the "States" list and find the "Armed Forces" option.

When are you expanding to new states?

Our goal was never to shoot across the country making products for every place we can find a logo and slap it on any item we come across. Instead we are focused on making incredible products for the South. 

So an Idaho belt is coming soon?
No, sorry Andy…we got your 47 emails asking for Idaho belts but we just haven’t found the market there yet for it.

Can you make me a custom product for my organization/fraternity/company?

Unfortunately we do not produce custom products.

Do you have campus reps?

Yes, click the following link for details CAMPUS REPS - If you don't follow the directions on the link then you clearly won't follow directions in the future so make sure to click the link.