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FAQ's

Can I buy Volunteer Traditions products from your website if I don’t have a PayPal account?
Absolutely. Just click the PayPal “Add Item to Cart” button. We accept Visa, MasterCard, American Express, and online check — no PayPal account is needed.

How do I return or exchange a product to Volunteer Traditions?
We want to make sure that you always get a perfect fit, so Volunteer Traditions will gladly exchange any unused product that you purchased from our website for the correct size. We’ll even reimburse you for your shipping costs. If you don’t like the product that you purchased from VolunteerTraditions.com, just send that unused product back to us and we will give you a credit toward your next purchase. If you need to make an exchange or return, please contact us at Tristar@VolunteerTraditions.com

Can I change my order after it has been placed?
It is possible to change your order as long as it has not yet been shipped. If you would like to change your order, please just contact us as soon as possible at Tristar@VolunteerTraditions.com

When will my order by shipped?
You order will be shipped by U.S. Postal Service First-Class or Priority Mail. Orders received are usually shipped on the next business day. On average, our orders arrive in 2-3 days.

How much will it cost to ship my order?
Nothing! All Volunteer Traditions products are shipped free of charge.

Can you ship my order to an address outside the U.S?
Yes. Just contact us at Tristar@VolunteerTraditions.com to get information about our international shipping rates. All international orders are shipped via UPS.

 
 
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